What is the estimated delivery time for products within Dhaka?

We offer delivery across Dhaka City via Overnight service. An estimated delivery date is provided during checkout. Typically, most orders within Dhaka are delivered the next day, from Saturday through Thursday. In exceptional cases, delivery may take up to 2 to 3 working days or more, in which case we'll notify you via email or call.

When can I expect my order outside Dhaka?

We deliver to all major cities nationwide via Sundarban Courier Service and Home Delivery via Pathao Courier. After checkout, you'll receive an estimated delivery date. Generally, national orders are delivered within 3 to 5 business days. In exceptional circumstances, it may take longer, but rest assured, we'll keep you updated periodically to provide the best possible delivery schedule.

Can I place orders over the phone?

Absolutely! You can call or send an SMS to +8801601037346 during our office hours from 9 AM to 9 PM.

Is it possible to cancel an order after payment?

Yes, certainly. Please contact us immediately at +8801601037346 or via email so we can halt the processing of your order before dispatch.

Will I receive the exact product shown in the picture?

Yes, you will. If for any reason you don't, you can request a return or replacement.


Do you offer Cash on Delivery?

Yes, we do offer Cash on Delivery services nationwide, but we often prefer partial payments for Cash on Delivery. Simply select the "Cash on Delivery" option during checkout and pay when you receive the item at your doorstep or designated courier office.

What is wishlist?

A Wishlist enables customers to curate personalized collections of products they intend to buy and save them in their user account for future reference. It signifies interest in a product without an immediate purchase intent.

Can I pay upon picking up my order?

If you prefer paying in cash and opt to pick up your order from our pickup points, we do accept cash (Taka) upon pickup. However, please contact us beforehand to schedule the pickup and avoid any delays. You can reach us via phone at +8801601037346 or email.

Which payment methods do you accept?

Currently, you can pay for your orders using bKash, Rocket, Nagad, or Cash on Delivery. We facilitate bank transfer payments for our customers for easy checkout. We are also accepting Card payments including Credit Cards only in Khulna, Bangladesh.

Is it possible to pay in monthly installments or EMI?

At present, we don't offer EMI. But we are planning to add EMI as a payment option where customers with Credit Cards from designated banks in Bangladesh may have access to it.